Customer Service

[ميدل إيست اكاديمي]

تتشرف
أكاديمية ميدل إيست للتدريب والإستشارات
Middle East Academy for training and Consulting
بتقديم مجموعة من الدورات التدريبية خلال عام2015 في مجال

Customer Service

• Excellence in Customer Service
• Advanced Customer Service
• Achieving Excellence in Customer Service: Providing a Quality Service
• Customer Profiling Techniques and Procedures
• Certified Customer Service Professional
• Implementing and Managing a Customer Complaints System
• Customer Focused Management
• Customer Requirements Analysis
• Customer Relationship Management (CRM)
• Excellence in Customer Service (Service Beyond Expectation)
• Managing Service Quality and Customer Satisfaction
• Customer Service Mindset
• Service Quality and Excellence: Beyond Customer Service
• Developing Internal Customer Services

دبي – ماليزيا – كوالالمبور– باريس – فيينا – مدريد – لندن
القاهرة – الأردن – سنغافورة – شرم ال*** - الاسكندريه – إسطنبول – كازابلانكا – ميونخ – الدمام – الرياض
لمزيد من الاستفسارات وطلب المحتويات يرجي التواصل مع الأستاذه : هبه نعيم زكى
Cairo Mob: **2 01116767822
Tel: **2 02 39766478
Fax: **2 02 35825245
وللتواصل على فرع دبي
Dubai Mob: ***71 564 812 264
E-MAIL: heba@meatc.net
Website: www.meatc.net

ولكم منا جزيل الشكر والاحترام

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