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Excellence and innovation in the management of public services under the total quality approach
ÓíÊã ÊÒæíÏßã ÈÇáãÍÊæì ÇáÚáãì ááÏæÑÉ Ýì ÍÇá ØáÈåÇ ãä ÞÈáßã
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ÈÊÞÏíã ÏæÑÇÊ Ýì ãÌÇá "ÇáÌæÏÉ ÇáÔÇãáÉ æÇáÅäÊÇÌ"
ÇáÊì ÓæÝ ÊÚÞÏ ÎáÇá ÚÇã 2018
ÏæÑÉ: ãÎÊÈÑÇÊ ÇáÝÍÕ æÇáãÚÇíÑÉ 2017:ISO/IEC 17025
ÏæÑÉ: ÇáÌæÏÉ ÇáÔÇãáÉ Ýì ÇÏÇÑÉ ÇáãÔÊÑíÇÊ æÇáãÎÇÒä MBA
Overall quality in the management of procurement and stores MBA
ÏæÑÉ: ÇáÇÍÊÑÇÝ Ýí ÅÏÇÑÉ ÇáÌæÏÉ
A professional in quality management
ÏæÑÉ: ÇáÑÞÇÈÉ Úáì ÇáÌæÏÉ Ýì ãÔÑæÚÇÊ ÇáÊÔííÏ
Quality control in construction projects
ÏæÑÉ: ÇÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ
Total Quality Management
ÏæÑÉ: ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ Ýí ÇáãÎÊÈÑÇÊ (ISO 17025)
Total quality management in the laboratory (ISO 17025)
ÏæÑÉ: ÊßäæáæÌíÇ ÇáãÚÇãá æÖÈØ ÌæÏÉ ãíÇå ÇáÔÑÈ
Technology labs and adjust the quality of drinking water
ÏæÑÉ: ÙÈØ ÌæÏÉ ãíÇå ÇáÔÑÈ
Setting the drinking water quality
ÏæÑÉ: ÇÏÇÑÉ ÇáÌæÏÉ Ýì ÇáãÎÊÈÑÇÊ ÇáØÈíÉ
Quality in Medical Laboratory Management
ÏæÑÉ: ÊØÈíÞÇÊ ãÝÇåíã ÇáÌæÏÉ ÇáÔÇãáÉ Ýì ÇáÇÏÇÑÉ ÇáãÍáíÉ æÇáÈáÏíÉ
Total Quality concepts in the local *****istration and municipal applications
ÏæÑÉ: ÇáØÑÞ æÇáÇÓÇáíÈ ÇáÇÍÕÇÆíÉ áãÑÇÞÈÉ ÇáÌæÏÉ
Statistical methods and methods for quality control
ÏæÑÉ: ÇáãÚÇííÑ ÇáÏæáíÉ Ýì ÌæÏÉ ÎÏãÉ ÇáÚãáÇÁ
International standards in the quality of customer service
ÏæÑÉ: ÅÚÏÇÏ ÇáãÑÇÌÚííä ÇáÏÇÎáííä áäÙÇã ÅÏÇÑÉ ÇáÌæÏÉ
Preparation of internal auditors for quality management system
ÏæÑÉ: ÇáÌæÏÉ ÇáÔÇãáÉ Ýí ãÎÊÈÑÇÊ ÇáÊÍÇáíá ÇáØÈíÉ æÇáßíãíÇÆíÉ
TQM in medical laboratories and chemical analyzes
ÏæÑÉ: ÇÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ Ýì ÇáãÎÊÈÑÇÊ ÇáßíãíÇÆíÉ
Total quality management in the chemical laboratory
ÏæÑÉ: ÊæßíÏ ÇáÌæÏÉ (Quality Assurance)
Quality Assurance (Quality Assurance)
ÏæÑÉ: ÇáãÑÇÌÚÉ ÇáÏÇÎáíÉ áäÙã ÇáÌæÏÉ ( ISO )\u2**f
Internal Audit of Quality Systems (ISO)
ÏæÑÉ: äÙÇã ÅÏÇÑÉ æÊæßíÏ ÇáÌæÏÉ QMS
Management System and Quality Assurance QMS
ÏæÑÉ: äÙÇã ÖãÇä ÇáÌæÏÉ Ýì ÇáãÓÊÔÝíÇÊ
Quality assurance in the hospital system
ÏæÑÉ: ÇáÌæÏÉ ÇáÔÇãáÉ Ýí ÇÏÇÑÉ ÇáãÔÊÑíÇÊ æÇáãÎÇÒä Ü MRP
Total quality management in procurement and stores MRP
ÏæÑÉ: ÊØÈíÞ ÇáÌæÏÉ Ýí ÊÞäíÉ ÇáãÚáæãÇÊ
Application of quality in information technology
ÏæÑÉ: ÇáÊãííÒ æÇáÇÈÏÇÚ Ýì ÇÏÇÑÉ ÇáÎÏãÇÊ ÇáÚÇãÉ Ýì Ùá ãäåÌ ÇáÌæÏÉ ÇáÔÇãáÉ
Discrimination and innovation in the management of public services under the total quality approach
ÏæÑÉ: ÇáÊÎØíØ ÇáÇÓÊÑÇÊíÌì Ýì ÊØæíÑ ÇáãäÊÌ æÊÍÞíÞ ÇáÌæÏÉ ÇáÔÇãáÉ
Strategic Planning in the product development and the achievement of the overall quality
ÏæÑÉ: ÖÈØ æÊæßíÏ ÌæÏÉ ÇáÎÑÓÇäÉ
Control and quality assurance of concrete
ÏæÑÉ: ÇáÞíÇÏÉ ÇáÇÈÊßÇÑíÉ æÊØæíÑÇÏÇÁ ÇáÌæÏÉ æÈäÇÁ ÇáÞÏÑÇÊ
Ttoirada innovative leadership and the quality and capacity building
ÏæÑÉ: ÇáÌæÏÉ ÇáÔÇãáÉ Ýì ÇáãÎÊÈÑÇÊ æÇáÊÚÇãá ãÚ ÇáÚíäÇÊ
TQM in laboratories handling specimens
ÏæÑÉ: ÇÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ Ýì ÇáÎÏãÇÊ ÇáÕÍíÉ
Total Quality in Health Services Management
ÏæÑÉ: ÇáÌæÏÉ ÇáÔÇãáÉ Ýí ÇáãÎÊÈÑÇÊ ÇáßíãíÇÆíÉ
TQM in chemical laboratories
ÏæÑÉ: ÇÚÏÇÏ ÇáãÑÇÌÚ ÇáÏÇÎáì áäÙÇã ÇÏÇÑÉ ÇáÌæÏÉ æÇáÇäÊÇÌ
Preparation of the internal auditor of the quality system and production management
ÏæÑÉ: ãÚÇííÑ ÇáÃãä æÇáÓáÇãÉ ÇáÈíæáæÌíÉ æÊæßíÏ ÇáÌæÏÉ Ýì ÇáãÚÇãá æÇáãÎÊÈÑÇÊ
Security standards and biological safety and quality assurance in laboratories
ÏæÑÉ: ÇáÊÍáíá ÇáÅÍÕÇÆí áäÙã ÇáÌæÏÉ "spss"
Statistical analysis of quality systems "spss"
ÏæÑÉ: ÇáÇÎØÇÁ ÇáÔÇÆÚÉ áÊØÈíÞÇÊ ÇáÌæÏÉ
Common Mistakes to quality applications
ÏæÑÉ: äÙã ÇáÊÍßã Ýì æËÇÆÞ ÇáÌæÏÉ
Control and ********ation of quality systems
ÏæÑÉ: ÇáÚãáíÇÊ ÇáÇÍÕÇÆíÉ ááÌæÏÉ æÚáÇÞÊåÇ ÈÇÊÎÇÐ ÇáÞÑÇÑÇÊ
Statistical process for quality and its relationship to decision-making
ÏæÑÉ: ÇáãæÇÕÝÇÊ ÇáÞíÇÓíÉ ÇáÚÇáãíÉ ÇáÍÏíËÉ ISO9**1–2**0
Global standards of modern ISO9**1-2**0
ÏæÑÉ: ÞíÇÓ ÏæÑ ÖÇÈØ ÇáÌæÏÉ
Measuring the role of the quality officer
ÏæÑÉ: ÅÚÏÇÏ ãÑÇÌÚ ÏÇÎáì äÙã ÓáÇãÉ ÇáÛÐÇÁ HACCP
Preparing internal auditor HACCP food safety systems
ÏæÑÉ: ÇáÊãíÒ Ýí ÇáÃÏÇÁ ãä ÎáÇá ãÏÎá 6 ÓíÌãÇ
Excellence in performance through the entrance of 6 Sigma
ÏæÑÉ: ÇáÊÍßã æÖÈØ ÇáÌæÏÉ Ýí ÇáãÚãá ÇáÈíæáæÌí
And quality control in the lab biological control
ÏæÑÉ: ÖÈØ ÇáÌæÏÉ Ýí ÇáãÎÊÈÑÇÊ
Quality control in laboratories
ÏæÑÉ: ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ Ýì ÇáãßÊÈÇÊ æãÑÇßÒ ÇáãÚáæãÇÊ
TQM in libraries and information centers management
ÏæÑÉ: äÙã ãÚáæãÇÊ ãÑÇÞÈÉ ÇáÌæÏÉ ÖÈØ ÌæÏÉ ÇáÇäÊÇÌ
Quality Control Information Systems adjust the output quality
ÏæÑÉ: ÇáãÚÇíÑÉ áÇÌåÒÉ ÇáÇÎÊÈÇÑ æÇáÞíÇÓ
Calibration of test and measurement
ÏæÑÉ: ÅÏÇÑÉ ÇáÃÒãÉ ÇáÃãäíÉ ØÈÞÇð áäÙÇã ÇáÌæÏÉ ÇáÚÇáãì
Management of the security crisis, according to the global quality system
ÏæÑÉ: ÈÑäÇãÌ ÇáÊÏÞíÞ ÇáÏÇÎáí ááÇÎÊÈÇÑ æãÎÊÈÑÇÊ ÇáãÚÇíÑÉ - ÇíÒæ17025/2**5
Internal audit program for testing and calibration laboratories - ISO 17025/2**5
ÏæÑÉ: ãÑÇÞÈÉ ÖÈØ ÇáÌæÏÉ æÝÞÇ ááãÚÇííÑÇáÏæáíÉ
Quality control and adjust according to the Maiaratah
ÏæÑÉ: ÅÏÇÑÉ ÌæÏÉ ÇáÚãáíÇÊ ááæÕæá ááÊãíÒ ÇáÅÏÇÑí
Quality management processes to reach the *****istrative excellence
ÏæÑÉ: ÊÍßã æãÑÇÞÈÉ ÇáÌæÏÉ Ýí ÇáãÎÊÈÑ ÇáÈíæáæÌí
Control and quality control in the laboratory biological
ÏæÑÉ: ÊØÈíÞÇÊ ÇáÇíÒæ14**1
ISO 14**1 applications
ÏæÑÉ: ÇáÅÏÇÑÉ ÇáÇÓÊÑÇÊíÌíÉ ááÌæÏÉ ÇáÔÇãáÉ Ýì ÇáÌÇãÚÇÊ æãÑÇßÒ ÇáÈÍæË ÇáÚáãíÉ
Strategic management TQM in universities and scientific research centers
ÏæÑÉ: ÔåÇÏÉ ÇÚÏÇÏ ßÈíÑ ãÑÇÌÚì ÇáÃíÒæ14**1/2**4
Great preparation auditors certificate ISO 14**1/2**4
ÏæÑÉ: ÇÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ Ýì ÇáÔÑßÇÊ æÇáãäÙãÇÊ
Overall quality in the management of companies and organizations
ÏæÑÉ: ÇáãÎÊÈÑÇÊ ÇáßíãíÇÆíÉ áãÚÏÇÊ æÃÏæÇÊ ÇáÌæÏÉ
Chemical laboratory equipment and tools Quality
ÏæÑÉ: ãÑÇÞÈÉ ÇáÌæÏÉ ÇáãæËÞÉ
********ed quality control
ÏæÑÉ: ãÑÇÞÈÉ ÌæÏÉ ÇáãÔÑæÚ
Monitor the quality of the project
ÏæÑÉ: ÇáÅÏÇÑÉ ÈÇáÌæÏÉ ÇáÔÇãáÉ ßãÏÎá ááÊäÇÝÓíÉ æÇáÊãíÒ
Total quality management as an input to the competitive excellence
ÏæÑÉ: ÇáÞíÇÓ æÇáÇÎÊÈÇÑÇÊ ÇáãíßÇäíßíÉ
Measurement and mechanical tests
ÏæÑÉ: ÊØÈíÞ ÇáÌæÏÉ Ýí ÇáÊÚáíã ÇáÃßÇÏíãí
Application of quality in academic education
ÏæÑÉ: ßíÝ ÊÍÞÞ ÇáÊãíÒ áãäÙãÊß ãä ÎáÇá ÇáÅÏÇÑÉ ÈÇáÌæÏÉ ÇáÔÇãáÉ
How do you achieve excellence for your organization through total quality management
ÏæÑÉ: ÇáØÑÞ ÇáãÎÊáÝÉ áÊÞÏíÑ ÌæÏÉ ÇáãäÊÌÇÊ ÇáÒÑÇÚíÉ
Different ways to assess the quality of agricultural products
ÏæÑÉ: ãåÇÑÇÊ ÇáÊÏÞíÞ Úáì ÇáÌÜæÏÉ
Audit quality skills
ÏæÑÉ: ãäåÌ ÇáÊÌÑÈÉ ÇáãÇáíÒíÉ Ýí ÇáÅÏÇÑÉ ÇáÇÓÊÑÇÊíÌíÉ
Curriculum Malaysian experience in strategic management
ÏæÑÉ: ÇáÌæÏÉ ÇáÔÇãáÉ Ýí ÅÏÇÑÉ ÇáÊÏÑíÈ æÇáÊØæíÑ
Overall quality in training and development management
ÏæÑÉ: ÇáãÝÇåíã ÇáãÊÞÏãÉ ááÌæÏÉ ÇáÔÇãáÉ Ýì ÅÏÇÑÉ ÇáãßÇÊÈ
Advanced concepts of total quality management in offices
ÏæÑÉ: ÅÏÇÑÉ ÇáãÓÊÔÝíÇÊ
Hospital Management
ÏæÑÉ: ÏÈáæã ÇáÌæÏÉ ÇáÔÇãáÉ
Total Quality Diploma
ÏæÑÉ: ÏÈáæã ÅÏÇÑÉ ÇáãÓÊÔÝíÇÊ
Diploma in Hospital Management
ÏæÑÉ: ÎÈíÑ ÇáÌæÏÉ
Quality Expert Course
ÏæÑÉ: ÊäãíÉ ÇáãåÇÑÇÊ ÇáãåäíÉ æÇáÅÏÇÑíÉ æÇáÃßÇÏíãíÉ áÃÚÖÇÁ åíÆÉ ÇáÊÏÑíÓ
Professional skills and academic and *****istrative faculty development
ÏæÑÉ: ÊäãíÉ ÇáãåÇÑÇÊ ÇáÅÔÑÇÝíÉ Úáì ÇáÎÏãÇÊ ÇáÚÇãÉ ááÃËÇË æÇáãßÊÈíÉ
Supervisory Skills Development on public services for furniture and office
ÏæÑÉ: ÊØÈíÞÇÊ ãÝÇåíã ÇáÌæÏÉ ÇáÔÇãáÉ Ýí ÇáãÓÊÔÝíÇÊ æÇáãÑÇßÒ ÇáÕÍíÉ
Total Quality concepts in hospitals and health centers applications
ÏæÑÉ: ÊØÈíÞÇÊ ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ æÊØæíÑ ÇáÃÏÇÁ ÈÇÓÊÎÏÇã 6 ÓíÌãÇ
Total quality management applications and the development of performance using 6 Sigma
ÏæÑÉ: ÊØÈíÞ ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ Ýì äÙÜã ÇáÊÏÑíÈ
The application of total quality management in training systems
ÏæÑÉ: ÊÓæíÞ ÇáÎÏãÇÊ ÇáÕÍíÉ æÃËÑå Ýí ÊÚÒíÒ ÇáÊäÇÝÓíÉ Ýí ÇáãÓÊÔÝíÇÊ
Marketing of health services and its impact on enhancing competitiveness in hospitals
ÏæÑÉ: ÊÎØíØ ÇáÞæí ÇáÚÇãáÉ ãä ãäÙæÑ ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ
Strong workforce planning of comprehensive quality management perspective
ÏæÑÉ: ÊÍÏíÏ ãÝåæã ÇáÚãá ÇáÌãÇÚí ááÌæÏÉ ÇáÔÇãáÉ ÝÜí ÅÏÇÑÉ ÇáãÜßÇÊÈ
Define the concept of teamwork TQM in office management
ÏæÑÉ: ÊÈÓíØ ÇÌÑÇÁÇÊ äÙã ÇáÚãá Ýì Ùá ãäåÌ ÇáÌæÏÉ ÇáÔÇãáÉ
Simplify systems work measures in the light of the overall quality approach
ÏæÑÉ: ÇáãäåÌ ÇáÇæÑæÈí Ýí ÇáÊÎØíØ ÇáÇÓÊÑÇÊíÌí æÊÍÞíÞ ÇáÌæÏÉ ÇáÔÇãáÉ
European approach in strategic planning and achieve a comprehensive quality
ÏæÑÉ: ÇáãÝåæã ÇáÍÏíË ááÎÏãÇÊ ÇáÚÇãÉ Ýì Ùá ãäåÌ ÇáÌæÏÉ ÇáÔÇãáÉ
The modern concept of public services under the total quality approach
ÏæÑÉ: ÇáãÝÇåíã ÇáãÊÞÏãÉ Ýí ÇáÌæÏÉ ÇáÔÇãáÉ Ýí ÅÏÇÑÉ ÇáãßÇÊÈ ÇáÇÏÇÑíÉ
Advanced concepts in TQM in *****istrative office management
ÏæÑÉ: ÇáãÏÇÎá ÇáÅÈÏÇÚíÉ Ýì ÅÏÇÑÉ ÇáãÓÊÔÝíÇÊ
Creative entrances in hospital management
ÏæÑÉ: ÇáãÇÌÓÊíÑ Çáãåäí Ýí ÅÏÇÑÉ ÇáÃÚãÇá
Professional Master of Business *****istration
ÏæÑÉ: ÇáÑÄíÉ ÇáÇÓÊÑÇÊíÌíÉ áÅÏÇÑÉ ÇáãæÇÑÏ ÇáÈÔÑíÉ æÞíÇÓ ÇáÃÏÇÁ Ýì Ùá ãäåÌíÉ ÇáÌæÏÉ ÇáÔÇãáÉ
Strategic vision for human resources management and performance measurement in light of the overall quality methodology
ÏæÑÉ: ÇáÌæÏÉ ÇáÔÇãáÉ Ýí ÇáãÄÓÓÇÊ ÇáÊÚáíãíÉ æÇáÌÇãÚÇÊ
TQM in educational institutions and universities
ÏæÑÉ: ÇáÌæÏÉ ÇáÔÇãáÉ Ýí ÇÏÇÑÉ ÇáÎÏãÇÊ ÇáÚÇãÉ æÊØÈíÞ ãÚÇííÑ ÇáÃíÒæ
Overall quality in the management of public services and the application of ISO standards
ÏæÑÉ: ÇáÌæÏÉ ÇáÔÇãáÉ Ýì ÇáÊÚáíã ÇáÌÇãÚí
Overall quality of university education
ÏæÑÉ: ÇáÌæÏÉ ÇáÇÏÇÑíÉ ÇáÔÇãáÉ Ýí ÅÏÇÑÉ ÇáÃÚãÇá ÈÑæÍ ÇáÝÑíÞ ÇáæÇÍÏ
*****istrative overall quality in business *****istration with team spirit
ÏæÑÉ: ÇáÎØæÇÊ ÇáÚãáíÉ áÅÏÇÑÉ ÇáÌæÏÉ ÈÑæÍ ÇáÝÑíÞ
Practical steps for quality management team spirit
ÏæÑÉ: ÇáÊãíÒ æÇáÅÈÏÇÚ Ýì ÇÏÇÑÉ ÇáÎÏãÇÊ ÇáÚÇãÉ Ýì Ùá ãäåÌ ÇáÌæÏÉ ÇáÔÇãáÉ
Excellence and innovation in the management of public services under the total quality approach
ÏæÑÉ: ÇáÊãíÒ æÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ ááãæÇÑÏ ÇáÈÔÑíÉ æÔÜÜÄæä ÇáãæÙÝíä æÇáÊØæíÑ ÇáÇÏÇÑì
Excellence and total quality management of human resources and personnel and *****istrative development
ÏæÑÉ: ÇáÊØÈíÞÇÊ ÇáÍÏíËÉ ááÌæÏÉ Sigma 6
Modern applications of quality Sigma 6
ÏæÑÉ: ÇáÃÓÇáíÈ ÇáÍÏíËÉ áÊÈÓíØ ÇÌÑÇÁÇÊ äÙã ÇáÚãá Ýì Ùá ãäåÌ ÇáÌæÏÉ ÇáÔÇãáÉ
Modern methods to simplify work procedures for systems under a comprehensive quality approach
ÏæÑÉ: ÇáÅÏÇÑÉ ÇááæÌÓÊíÉ ááãæÇÏ æÝÞÇð áãÏÎá ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ
Logistics management of materials, according to the entrance of Total Quality Management
ÏæÑÉ: ÇáÅÏÇÑÉ ÇáÅÓÊÑÇÊíÌíÜÉ ááÌÜæÏÉ ÇáÔÇãáÜÉ Ýì ÇáãÓÊÔÝíÇÊ æÇáÞØÇÚÇÊ ÇáÕÍíÉ
Strategic Management TQM in hospitals and health sectors
ÏæÑÉ: ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉ 6 ÓíÌãÇ
Total Quality Management 6 Sigma
ÏæÑÉ: ÊØÈíÞ ãÚÇííÑ ÇáÌæÏÉ Ýí ÇáãÎÊÈÑÇÊ
The application of quality standards in the laboratory
ÏæÑÉ: ÅÏÇÑÉ ÇáÌæÏÉ ÇáÔÇãáÉö Ýí ÇáãÓÊÔÝíÇÊ
Total quality management in hospitals
ÏæÑÉ: ÇÓÊÑÇÊíÌíÇÊ ÇáÌæÏÉ ÇáÔÇãáÉ ÈÇÓÊÎÏÇã 6 ÓíÌãÇ
Overall quality using 6 Sigma strategies
ÏæÑÉ: ÇÓÊÑÇÊíÌíÇÊ ÇáÌæÏÉ ÇáÔÇãáÉ Ýì ÇáÇÏÇÁ ÇáÍßæãí ÈÇÓÊÎÏÇã 6 ÓíÌãÇ
Overall quality of government performance by using 6 Sigma strategies
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Innovation and excellence in management under total quality approach
ÏæÑÉ: ÇáÈÑäÇãÌ ÇáãÊßÇãá ááÊÚÑíÝ ÈÇáÃíÒæ9**0 / 2**8
Integrated program for the definition of ISO 9**0/2**8
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Internal audit for quality systems ISO 9**1-2**8
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ÇáãÇÏÉ ÇáÚáãíÉ: æåí ãßÊæÈÉ Úáì ÔÑÇÆÍ ÊÚáíãíÉ ÈÇÓÊÎÏÇã ÈÑäÇãÌ Power Point ßæÓÇÆá ãÓÇÚÏÉ
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Hager Sabry
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